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Frequently Asked Questions

  • What payment methods do you accept?
    We accept major credit/debit cards and secure online payments through our website. If booking via Airbnb, payments will be processed through their platform.
  • Is there a minimum stay requirement?
    Yes, we typically require a minimum stay of 2 nights, but this may vary depending on availability and season.
  • Do you offer discounts for long stays?
    Yes, we provide discounts for extended stays. Please contact us directly to discuss special rates.
  • How do I book a stay at Llandudno Great Escapes?
    You can book directly through our website at www.llandudnogreatescapes.co.uk or via Airbnb.
  • What time is check-in and check-out?
    Check-in is from 3:00 PM onwards, and check-out is by 10:00 AM. Late check-out or early check-in may be available upon request.
  • How do I check in?
    We offer a self-check-in system using a secure key safe. You will receive check-in instructions and the key code before your arrival.
  • Can I request a late check-out?
    Late check-out may be available depending on bookings. Please contact us at least 24 hours in advance to check availability.
  • What amenities are included in the apartments?
    Our apartments are fully equipped with: Free WiFi Smart TV with streaming services Fully-equipped kitchen (including fridge, oven, microwave, kettle, toaster, and cooking utensils). Fresh bed linen & towels Complimentary toiletries Washing machine (selected apartments)
  • Is parking available?
    Yes, free on-site parking is available at James Court. Additional parking is also available nearby.
  • Do you provide baby cots or highchairs?
    Yes, we can provide a baby cot and highchair upon request. Please let us know in advance.
  • Can I bring my pet?
    We do allow pets in our apartments.
  • Is smoking allowed?
    No, all apartments are strictly non-smoking. Guests who violate this rule may incur an additional cleaning fee.
  • Can I have visitors during my stay?
    Yes, visitors are welcome, but overnight stays by non-registered guests are not permitted.
  • Are parties or events allowed?
    No, we do not allow parties, gatherings, or events in our apartments, unless booked as a package.
  • Where are the apartments located?
    Our apartments are located in Llandudno, just a short walk from the town centre, promenade, and local attractions.
  • What are the best things to do nearby?
    Llandudno offers plenty of attractions, including: Great Orme Tramway & Cable Cars Llandudno Pier Beaches & Promenade Walks Venue Cymru Theatre & Events Conwy Castle (a short drive away)
  • Are there restaurants and shops nearby?
    Yes, we are within walking distance of excellent restaurants, cafes, pubs, and local shops.
  • What is your cancellation policy?
    Our cancellation policy depends on how you booked: Direct bookings: Full refund if cancelled at least 7 days before check-in.
  • Can I modify my booking dates?
    Yes, subject to availability. Please contact us as soon as possible if you need to change your booking.
  • How do I contact you if I need assistance during my stay?
    You can reach us via: Phone: 0161 459 4292 Email: holidaylet@mydbr.co.uk WhatsApp: +44 7486 494362 We are happy to assist with any inquiries before or during your stay.
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